New City backup and disaster recovery

For a New City practice, client files are the business. Losing them to ransomware, a failed server, or a careless deletion can mean missed deadlines, angry clients, and uncomfortable conversations with your malpractice carrier. Backup and disaster recovery is about making that loss temporary. BizTechPro backs up servers, document management databases, workstations, and Microsoft 365 automatically, keeps immutable copies that ransomware cannot alter, and stores a copy away from Rockland County. We then run regular restore tests, opening real files and booting backed-up systems, so we know how long recovery actually takes instead of guessing. When records must be kept for years, we set retention to match.

Regional disasters reach New City too. After Sandy in 2012 and Ida in 2021, some Rockland offices could not open for days. A continuity plan defines how your staff reach files from home while the office is closed. It also covers practical details that get forgotten in a crisis: how clients are told about delays, who contacts the court or opposing counsel, where the phones forward, and which systems come back first. BizTechPro writes the plan with your office manager and partners, stores copies outside the building, and reviews it at least once a year, so it reflects the firm you are today.

Automated backups

Servers, computers, and cloud data backed up on a set schedule without anyone needing to remember, with alerts to our team when a backup job fails or is skipped.

Offsite & cloud copies

Copies kept in secure locations away from your office, so a fire, flood, burst pipe, or theft at your building can’t take out your data and your backups together.

Ransomware protection

Immutable backup copies that can’t be encrypted, altered, or deleted for a set period, even by someone holding a stolen administrator password, so clean data is there to restore after an attack.

Microsoft 365 backup

Separate backups of Exchange Online email, OneDrive, SharePoint, and Teams files, protecting against accidental deletion, departing employees, and ransomware beyond what Microsoft’s default retention covers.

Recovery testing

Regular test restores of files and full systems, so we know your backups actually work and how long a recovery takes before a real emergency puts them to the test.

Continuity planning

A written plan covering who does what, which systems come back first, how staff keep working during an outage, and how quickly each part of your business can be running again.

How long should a New City law firm keep backups?

Retention depends on your record-keeping obligations, client agreements, and malpractice carrier guidance, and many firms keep certain records for years. BizTechPro sets backup retention to match the policy your New City firm adopts and documents it, so older versions of files remain recoverable as long as they need to be.

What happens if ransomware encrypts our server?

BizTechPro isolates the infected systems, confirms how the attacker got in, and restores clean data from immutable backups that ransomware cannot encrypt or delete. New City clients then get the entry point fixed, passwords reset, and a written summary for insurers. Tested backups are what make this recovery possible without paying.

Can we access our files from home if the office loses power?

Yes, if it is planned in advance. BizTechPro sets up cloud file access, secure remote connections, and backup systems that can run outside your office, so New City staff can keep working from home during an extended outage. The continuity plan spells out who does what.