Business continuity
Backup and disaster recovery that’s tested, not assumed
BizTechPro provides backup and disaster recovery for small businesses in Rockland, Westchester, and Bergen County, so a failed drive, ransomware attack, or office outage doesn’t become a business crisis. We back up your servers, computers, and Microsoft 365 data automatically, keep secure copies off-site, test restores regularly, and write down exactly how you’ll get back to work.
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- Since 2008
- Supporting local businesses
- Under 30 minutes
- Typical support response
- Same day
- Most issues fully resolved
- Microsoft Partner
- Microsoft 365 setup and support
Why it matters
Why does a small business need backup and disaster recovery?
A small business needs backup and disaster recovery because hardware fails, people delete files, and ransomware locks systems, often without warning. Without tested backups and a written plan, an ordinary failure can cost days of work or data you never get back. BizTechPro keeps protected copies off-site, tests restores, and plans your recovery before you need it.
Most businesses believe they have backups, and many do, right up until they try to restore. The external drive stopped running months ago. The backup copied documents but not the accounting database. The only copy sits next to the server it was meant to protect, so when the office floods or ransomware spreads across the network, the backup goes with it. These failures are common precisely because nobody checks until the day it matters.
BizTechPro designs backup and disaster recovery for small businesses around one question: how long can you afford to be down, and how much work can you afford to lose? The answer sets how often each system is backed up and how it gets restored. We automate the backups, keep immutable copies off-site and in the cloud, include Microsoft 365 email and files, and watch every job through our around-the-clock monitoring, so a failed backup gets attention instead of being discovered months later.
The plan matters as much as the copies. We run regular test restores, record how long recovery actually takes, and write a continuity plan your staff can follow: who to call, which systems come back first, and how people keep working in the meantime. For practices and firms with obligations under the HIPAA Security Rule or client confidentiality rules, that documentation also shows the safeguards are in place.
What’s included
Everything your business needs, handled by one team.
Automated backups
Servers, computers, and cloud data backed up on a set schedule without anyone needing to remember, with alerts to our team when a backup job fails or is skipped.
Offsite & cloud copies
Copies kept in secure locations away from your office, so a fire, flood, burst pipe, or theft at your building can’t take out your data and your backups together.
Ransomware protection
Immutable backup copies that can’t be encrypted, altered, or deleted for a set period, even by someone holding a stolen administrator password, so clean data is there to restore after an attack.
Microsoft 365 backup
Separate backups of Exchange Online email, OneDrive, SharePoint, and Teams files, protecting against accidental deletion, departing employees, and ransomware beyond what Microsoft’s default retention covers.
Recovery testing
Regular test restores of files and full systems, so we know your backups actually work and how long a recovery takes before a real emergency puts them to the test.
Continuity planning
A written plan covering who does what, which systems come back first, how staff keep working during an outage, and how quickly each part of your business can be running again.
Is it time?
Signs your business needs backup & disaster recovery
- ✓You don’t know when your backups were last tested
- ✓The only backup copy is stored in your office
- ✓Microsoft 365 email and files aren’t backed up separately
- ✓You have no written plan for a major outage or ransomware attack
- ✓Losing a day of data would seriously hurt your business
- ✓Backups depend on someone remembering to swap a drive
What you can expect
Protected data
Secure, automated, monitored backups of servers, computers, and Microsoft 365, with copies that attackers and local disasters can’t reach.
Faster recovery
Tested restores and a plan built around your downtime tolerance, so recovery follows steps you’ve already rehearsed rather than guesswork.
Proof, not assumptions
Restore test results and documentation you can show insurers, auditors, or clients who ask how your data is protected.
Calm in a crisis
When something fails, your team knows who to call and what happens next, so an outage stays an inconvenience instead of an emergency.
Getting started
Better IT starts with a conversation.
01
We listen.
We learn about your business, your challenges, and what your team needs from technology.
02
We build a plan.
We identify priorities and explain the options, general costs, and next steps clearly.
03
You move forward.
With the right support and a team taking ownership, you can get back to your business.
What is backup and disaster recovery?
Backup and disaster recovery, often shortened to BDR, is the combination of regular, secure copies of your data and a tested plan for restoring systems after something goes wrong. Backups protect the information itself; disaster recovery covers how fast your business is working again after a server failure, ransomware attack, or office outage. BizTechPro sets up, monitors, and tests both.
Isn’t Microsoft 365 already backed up?
Not in the way most businesses assume. Microsoft keeps the service running and holds deleted items for a limited time, but it isn’t designed to restore months-old files, recover a former employee’s mailbox after the license is removed, or roll back after ransomware. A separate Microsoft 365 backup from BizTechPro covers those gaps with copies you control.
How fast can we recover after a disaster?
Recovery speed depends on what failed and how your backups are designed. A single deleted file can often be restored in minutes, while rebuilding a whole server takes longer. BizTechPro designs backups around how long your business can afford to be down, tests restores to confirm the timing, and writes realistic recovery times into your continuity plan.
How often should a small business back up its data?
As often as you can afford to lose data. If losing a day of work would hurt, a single nightly backup isn’t enough for your most important systems. BizTechPro sets backup frequency system by system, with busy file servers and line-of-business databases backed up more often than individual workstations, and reviews the schedule as your business changes.
Can backups protect us from ransomware?
Yes, if they are built for it. Ransomware often goes after backups first, so BizTechPro keeps immutable copies that can’t be encrypted or deleted for a set period and stores them away from your network. If an attack gets through, we can restore clean data instead of leaving you to negotiate with criminals. Backups work best alongside layered cybersecurity.
Where does BizTechPro store backups?
BizTechPro keeps backup copies in secure off-site and cloud locations, separate from your office and network, and protects them so attackers can’t change or delete them. For faster restores of large systems, some businesses also keep a local copy on-site. Access to the backups is restricted to the people responsible for managing them, and copies are encrypted.
What is the 3-2-1 backup rule?
The 3-2-1 rule is a widely used backup guideline: keep three copies of your data, on two different types of storage, with one copy off-site. It protects against a single failure wiping out everything. BizTechPro builds on that foundation with immutable copies that resist ransomware and with regular test restores that prove the copies work.
What should a disaster recovery plan include?
A useful disaster recovery plan lists your critical systems in priority order, how and where each is backed up, how long restoring each one takes, who makes decisions during an outage, and how staff and clients are contacted. It should also say how people keep working in the meantime. BizTechPro writes this plan with you and updates it after each test.