White Plains backup and disaster recovery

Westchester has seen both kinds of disasters that hit small offices. Hurricane Sandy in 2012 knocked out power to a large share of Con Edison’s Westchester customers for days, and the remnants of Hurricane Ida in 2021 sent flash floods through basements and garages across the county. A White Plains firm with its only backup on a drive in the same office as the server loses both at once. We keep copies offsite and in the cloud, and we plan for a building that is dark or inaccessible, so staff can keep working on laptops from home while the office recovers.

Ransomware is a constant risk, and it targets backups first. We use immutable backups that can’t be encrypted or deleted, protect Microsoft 365 email and SharePoint beyond Microsoft’s default retention, and run regular restore tests to prove the data comes back. For White Plains law and medical practices, recovery records also help answer questions from cyber-insurers and support HIPAA Security Rule contingency planning requirements. We also keep the recovery plan short enough that someone can follow it under pressure, and we walk your office manager through it so the first hour of an incident isn’t spent searching for phone numbers.

Automated backups

Servers, computers, and cloud data backed up on a set schedule without anyone needing to remember, with alerts to our team when a backup job fails or is skipped.

Offsite & cloud copies

Copies kept in secure locations away from your office, so a fire, flood, burst pipe, or theft at your building can’t take out your data and your backups together.

Ransomware protection

Immutable backup copies that can’t be encrypted, altered, or deleted for a set period, even by someone holding a stolen administrator password, so clean data is there to restore after an attack.

Microsoft 365 backup

Separate backups of Exchange Online email, OneDrive, SharePoint, and Teams files, protecting against accidental deletion, departing employees, and ransomware beyond what Microsoft’s default retention covers.

Recovery testing

Regular test restores of files and full systems, so we know your backups actually work and how long a recovery takes before a real emergency puts them to the test.

Continuity planning

A written plan covering who does what, which systems come back first, how staff keep working during an outage, and how quickly each part of your business can be running again.

Does Microsoft 365 back up our White Plains firm’s email automatically?

Not in the way most firms assume. Microsoft keeps the service running and offers limited retention, but it isn’t built to restore a mailbox deleted months ago or roll back ransomware damage. BizTechPro adds a separate Microsoft 365 backup for White Plains clients, covering email, OneDrive, SharePoint, and Teams files.

What should a disaster recovery plan include?

A useful plan names who makes decisions, who staff call, which systems are restored first, where backups live, and how people keep working while the office is down. BizTechPro writes that plan with each White Plains client, tests the restores it depends on, and updates it when systems or staff change.

Does HIPAA require medical practices to have a backup plan?

Yes. The HIPAA Security Rule’s contingency plan standard requires a data backup plan, a disaster recovery plan, and an emergency mode operation plan for electronic health information. BizTechPro helps White Plains practices put those safeguards in place with encrypted offsite backups, regular restore tests, and a written continuity plan.